Safe Children. Strong Families. Supportive Communities.

About Us

New client FAQ's

Kempsey Families staff are often asked questions by potential clients, external referral agencies, community members and funders. Some of the more commonly asked questions are here (and the list is growing!), but if you can’t find the information you need, don’t hesitate to Contact Us.

How do I make a referral?

Please refer to our guide on how to make a self referral, or refer a client if you are an agency.

Are your services and programs free?

Yes. We are funded by the NSW Department of Communities and Justice (DCJ).

What areas does Kempsey Families provide support?

Kempsey Families offers services predominately in the Kempsey LGA and upon request may be able to offer supports for SHLV, FAICM and E2C into the greater Nambucca Valley 

What work do you do with men?

We support men who are ready to focus on changing their use of violence, in a safe, inclusive environment. Our programs focus on engaging men in a respectful way that supports them to make changes: Engage2Change- Men’s Behaviour Change and Fixed Address- Intensive case Management

Does Kempsey Families operate on weekends or provide crisis interventions?

No.  Kempsey Families is NOT an emergency crisis service.

If you’re at risk, call 000.

Or for help 24/7, call 1800 65 64 63 (Domestic Violence Hotline).

1800 RESPECT: 1800 737 732

Other Emergency Service Contacts


Opening hours:

9 am to 4.30 pm, Monday to Friday



P: (02) 6563 1588


Does Kempsey Families have any vacancies for employment?

We are an employer of choice and offer employment opportunities, student placements for TAFE NSW and universities in NSW, and volunteer options. Positions are advertised on our website and in the local media when available.

See also: Positions Vacant 

Do you have a vacancy in your Supported Playgroup?

Children ages 0- 5 years are welcome at the Supported Playgroup with support on hand. These are held at the Red Shed in Kempsey. Please Contact Us directly to find out more about vacancies.

Who funds your service?

We are funded by the NSW Department of Communities and Justice (DCJ).

Our vision is for a safe, equitable and inclusive society where children, families and communities are safe, healthy, resilient, and connected.

Client Brochure

Download our Client Brochure

Annual Report

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Privacy Statement

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Help US

We need your help

Kempsey Families welcomes your support of our programs and community events.

This extra support enables us to continue providing services to women, children, young people, families, and men who are experiencing domestic violence, parenting challenges or other complex issues impacting their capacity.

We are a deductible gift recipient, with all donations over $2 tax deductible.


Make a donation


Latest News

Registered Charity

We are a registered charity with the Australian Charities and Not-for-Profits Commission (ACNC)

Our Funding

We are funded by the NSW Department of Communities and Justice.

How to contact us

Our Main Office Location
21 Verge Street, Kempsey

Phone: (02) 6563 1588

Our Vision

Our vision is for a safe, equitable and inclusive society where children, families and communities are safe, healthy, resilient and connected.