Safe Children. Strong Families. Supportive Communities.

About Us

How to Make a Referral

Kempsey Families understands that considering whether to make a referral or finding support options can be difficult.

We are experienced working with referrals and use a simple 3-step approach.

If you have any questions about our programs and services, or how to refer a client, please get in touch.

Step 1: Find a program

Kempsey Families is a dynamic and innovative organisation offering a wide range of programs including domestic violence services, and family support services for women, children, young people, carers, and men.

For more program information, please have a look through this website:  

For an overview, go to Home

For specific programs go to Programs

Step 2: Complete a referral form

For individuals to make a self referral, or agencies to refer a client, please use one of the methods below to make a referral. All personal information is treated in strict accordance to our Privacy Policy.

You’ll need to let us know contact details, basic information, the reason for the referral and if you do this online, you’ll have the option to upload supporting documents (which will be provided at the first assessment).

All personal or sensitive information is treated in confidence, according to our Privacy Policy.

For more information go to our Client Information and New Client FAQ's.

Step 3: Referral result

Once you’ve completed the referral from, you can expect to hear back from us within 3- 5 working days, dependant on our case load.

If you need an update or feedback, please Contact Us.

Client Brochure

Download our Client Brochure

Annual Report

Download our Annual Report

Privacy Statement

Download our Privacy Statement



Help US

We need your help

Kempsey Families welcomes your support of our programs and community events.

This extra support enables us to continue providing services to women, children, young people, families, and men who are experiencing domestic violence, parenting challenges or other complex issues impacting their capacity.

We are a deductible gift recipient, with all donations over $2 tax deductible.


Make a donation


Latest News

Registered Charity

We are a registered charity with the Australian Charities and Not-for-Profits Commission (ACNC)

Our Funding

We are funded by the NSW Department of Communities and Justice.

How to contact us

Our Main Office Location
21 Verge Street, Kempsey

Phone: (02) 6563 1588

Our Vision

Our vision is for a safe, equitable and inclusive society where children, families and communities are safe, healthy, resilient and connected.